Buyer FAQs

Buyer Frequently Asked Questions

How does the account purchase process work?
  1. Select your desired account and complete the purchase using your preferred payment method
  2. Submit your payment as instructed
  3. You'll receive the account credentials via email, including login instructions, typically within minutes (maximum delivery time: 24 hours)
  4. Access your account and enjoy your gaming experience
Is purchasing an account secure?

We have maintained a trusted reputation since December 2024 across multiple platforms, with more than 1000 accounts successfully sold and over 500 positive reviews (aggregated from various marketplaces). For additional verification, you're welcome to join our Discord community.

What is the typical delivery time for orders?

For detailed information about delivery timelines, please review our Shipping Policy.

What information will I receive with the account?

You will receive the login credentials (username/email and password) along with any necessary instructions for accessing the account. Some accounts may also include recovery details if applicable.

What if I have issues logging in after purchase?

If you encounter any login issues, please contact us immediately via email at support@gachamacha.com with your order details. We strive to provide support within the first 24 hours of delivery to ensure a smooth transition.

Can I change the account details after purchase?

Usually yes, unless specified otherwise in the post purchase instructions. We recommend following the post purchase instruction exactly to secure your purchase.

Do you offer refunds?

Due to the digital nature of our products, we generally do not offer refunds once payment has been made by the buyer. However, you may refer to our refund policy for exceptions.

Still have questions? We're here to help!

Contact us via Chat OR at support@gachamacha.com